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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Healthy Support USA, Inc. The collective work includes works that are licensed to Healthy Support USA, Inc. Copyright 2023, Healthy Support USA, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Healthy Support USA, Inc. or purchasing Healthy Support USA, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Healthy Support USA, Inc. or to purchase Healthy Support USA, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Healthy Support USA, Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Healthy Support USA, Inc. used in the site are trademarks or registered trademarks of Healthy Support USA, Inc.

YOU MUST BE OVER 21 (or whatever your local legal smoking age) TO AGREE TO THIS AGREEMENT AND USE THIS SITE.

This Agreement must be completed, understood and agreed to by a person over 21 (or whatever your local legal smoking age). If you are not yet at the legal age or are accessing this site from any country where material on this site is prohibited or illegal, please leave now as you do not have permission to access this site.

Return Policy

If you're not completely satisfied with our product, please contact our Customer Service department to enquire about an exchange or return within 30 days of your original purchase date (less shipping & handling, and the price of any parts that were damaged by your inappropriate usage or mishandling by shipping carrier). Please Note: E-liquids (unopened or not) and used clearomizers, tanks, and cartomizers are not eligible for returns or exchanges for health and safety reasons. If your item is defective, we offer a Thirty (30) Day Limited Warranty.

Limited Warranty

We offers a Thirty (30) Day Limited Warranty. For a period of thirty (30) days we guarantee that products purchased from us will be free from defects in material workmanship under normal use and service for the product’s lifecycle, according to product usage documentation. This warranty does not cover any defects or damages on products that have been lost, misused, improperly or inadequately maintained, or modified. The warranty lasts for a period of thirty (30) days from the date of purchase, however products are limited to a maximum of two (2) replacements on any given item. The item must be ruled defective by our Support Team and will be replaced with an equal item from current inventory. Replacement or upgrade of product is your exclusive remedy under this warranty. 3rd party products typically include a manufacturer’s warranty, in which case you must directly contact the manufacturer of the product for warranty replacements.

Limitation of Liability

Healthy Support USA, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Healthy Support USA, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a product is mistakenly listed at an incorrect price, Healthy Support USA, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Healthy Support USA, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Healthy Support USA, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Healthy Support USA, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Healthy Support USA, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Healthy Support USA, Inc.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Healthy Support USA, Inc. products) shall be in the state or federal courts located in Contra Costa County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Healthy Support USA, Inc. ) must be commenced within one (1) year after the claim or cause of action arises. Healthy Support USA, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Healthy Support USA, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Healthy Support USA, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Healthy Support USA, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Healthy Support USA, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Healthy Support USA, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Healthy Support USA, Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Healthy Support USA, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Healthy Support USA, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Healthy Support USA, Inc., Healthy Support USA, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Healthy Support USA, Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Healthy Support USA, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).